Terms and Conditions

1.Conditions of Sale

The prices published on the Vale-Fishing website are reserved for online sales, so in-store price differences may be found. The displayed prices are inclusive of VAT, transport costs remain out of the price, which are calculated when confirming the order. Vale-Pesca reserves the right to correct prices in case there is an error in publication, in which case the customer will be notified before the shipment of goods.

2. Acceptance of the Terms of Sale

Every order placed on www.Vale-Pesca.it implies the conclusion of a purchase and sale contract. By clicking on the "Confirm purchase" button, the Customer places a binding order with respect to the items contained in the virtual shopping cart. Once the purchase is confirmed and the transaction is completed, the Customer will receive an e-mail (named "Order Confirmation on Vale-Pesca.it") containing a summary of the order placed. Upon receipt of the "Order Confirmation" the contract will be deemed to be signed (in the event that such an e-mail is not received, we invite the Customer to contact our "Customer Service").

3. Prices

All prices are shown in Euros and include VAT. Transportation costs and any payment charges are highlighted at the time of order confirmation. The price highlighted on the site at the time the order is concluded is applied to the products, without any consideration of any price changes that have occurred subsequently or have been previously offered.

4. Order

To place an order on the site, the Customer may follow the handy "How to Order" guide. Upon "Order Confirmation", an e-mail confirmation of the order will be sent to the Customer to the e-mail address provided by the Customer. This confirmation summarizes the products chosen, their prices (including shipping and any payment charges), the address for delivery and all its specifications. The Customer undertakes to verify the correctness of the data and immediately notify any corrections. Possible additional expenses determined by errors in the data not reported in a timely manner, will be borne by the Customer. The minimum order is € 39.00 excluding shipping costs. Upon receipt of the package, the Customer agrees to carefully check for anomalies (strange folds, bumps, strange ribbons, etc...). In case some of these anomalies are received, The Customer must sign with RESERVE OF CHECK, so that he/she can be reimbursed in case of complaint (in case of failure to sign with RESERVE, no refund can be issued).

5. Availability of products

Product availability is automatically updated by the computer system. Nevertheless, it is possible that occasional non-availability of products on sale may occur. In such a case, Vale-Fishing undertakes to immediately contact the Customer to whom a replacement product of equal value or partial refund of such product will be offered. Such choice will be at the discretion of the Customer. INVOICING Goods are shipped together with the sales receipt, in case the Customer wants an invoice please specify this at the time of purchase by entering tax code or VAT number in the appropriate section.

6. Right of withdrawal

Vale-Fishing recognizes the right of withdrawal on purchased products as provided for by current legislation (ex art. 49, paragraph 1, lett. (h) of Legislative Decree No. 206/2005 "Consumer Code"). The Customer has the right to withdraw from the contract within 14 days. The withdrawal period expires after 14 days from the day the Customer acquires physical possession of the ordered good(s). To exercise the right of withdrawal, you must inform Vale-Fishing by sending an e-mail to info@Vale-Pesca.it. In this letter, the decision to withdraw from this contract must be written by any explicit statement and the details for any re-credit due (IBAN Code for Bank Account or PayPal Account and account holder) must be indicated. In order to make use of the right of withdrawal, it is necessary for the Customer to ship the products following these simple rules: - the products must be properly packaged in their original packaging, not ruined, damaged or soiled and equipped with all possible accessories, instructions for use and documentation; - they must have the transport document or receipt (present in the original packaging), so that Vale-Fishing can identify the customer (order number, name, surname, address, etc...). - Spools of nylon, fluorocarbon and braid of any kind cannot be returned. Return charges are the responsibility of the customer. The merchandise, once received by Vale-Fishing will be examined to assess its condition (damages also related to transportation) and, if it complies with the quality standards required by the regulations, Vale-Fishing will re-credit the amount to the C/C indicated (Bank or PayPal) in the letter within 20 days of receipt of the merchandise (excluding transportation costs, payment fees and the percentage of the Credit Card/PayPal equal to 3%). In the event that the product is not in perfect condition, the right of withdrawal cannot be exercised and the cost of returning the product itself will be borne solely by the customer.

7. Guarantees

All products that have the term "warranty" within their page possess official Italian warranty. Should the Customer have any problems with one or more of these products, he/she is requested to inform Vale-Pesca by e-mail at info@vale-pesca.it In this e-mail the Customer must explain the problem, how the problem arose, and attach photographs of the product, the receipt and any warranty coupon. These photographs should show, as far as possible, the problems with the product in question in order to facilitate and expedite warranty time. The latter cannot be quantified immediately by Vale-Fish but will vary depending on the decisions of the respective distributor. In any case, in order to pursue the warranty, it is necessary for the Customer to ship, at his/her own expense, the product complete with all items and a copy of the sales receipt (and, if he/she has one, the warranty coupon). Our commitment and interest is to ensure that everything happens quickly and without complications. Warranty disclaimers are listed below: - Defects or damage caused by improper use, dropping and bumping; - Defects or damage caused by improper maintenance or repairs; - Defects or damage caused by acts unrelated to fishing activity, such as intentional destruction; - Defects or damage caused on end parts of the rod shaft (top end); - Changes or deterioration of the artificial parts of the product due to aging; - If no sales receipt is present (and, in some cases, accompanied by warranty coupon).

8. Applicable law

These Conditions of Sale that underwrite contracts of sale and purchase are governed by Italian law (and in particular by the Consumer Code - which in Articles 46 to 67 regulates distance contracts - and Legislative Decree 70 of 09/04/2003 on electronic commerce) and must be interpreted in light of this.